We will endeavour to process your return within 2-3 of receiving your parcel, however, under some circumstances this could take up to 14 days. When the return is processed, you will receive an email confirming your refund. It will usually take five days from receipt of the email for your account to be credited, however some payment providers and payment types can take up to 14 days to credit your account.

Please note: we cannot be held responsible for anything lost or damaged in transit.

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