Customer Services

  • Shipping & Delivery 
    • Next day delivery for all UK orders. Please call our Customer services for overseas orders.
       
  • Privacy & Security
    • ADSIS IT Ltd ("ADSIS", "us", "we") takes the protection of your online privacy seriously and this Privacy Policy sets out how we use and protect any personal information we obtain from dealings which arise from you using this website. ADSIS is not responsible for the privacy practices of any websites which may be linked from the ADSIS.CO.UK website, so please check these separately.

      We may change this Privacy Policy from time to time by updating this page so please check our Privacy Policy for any changes when you revisit our website. By using the ADSIS.CO.UK website you are consenting to the use of cookies outlined in this privacy policy.

      Whilst we have policies, rules and measures in place and try to take all reasonable steps to safeguard your personal information, ADSIS cannot guarantee the security of any information you provide online.
       
  • Returns & Replacements
    • As returns are very rare, we manage all such occurances on an individual bases. Please contact us via email in the first instance, via 'Contact Us' link.
       
  • Ordering
    • Create new orders and track all your orders and their progress with ADSIS via 'My Account' link  in the bar at the top of the page; you might see one the following Oderder Status:
      • Order Status 'Cancelled' - Your order has been cancelled. Any reasons for order cancellation will show in your order notes.
      • Order Status 'Processing' - Your order has been received and is being processed.
      • Order Status 'Pending' - Your order is pending verification, prior to processing.
      • Please contact us if you need further clarification on your order processing.
         
         
  • Viewing Orders
    • Simply click 'My Account' link in the bar at the top of the page.

  • Updating Account Information
    • On the left hand side of the My Account page, you are able to amend all of your account profile by clicking the various links; for example, click on Address Book link to amend your address.

  • Payment
    • Choose from the list of debit and credit cards below to make your purchase.
      • Mastercard
      • Visa
      • Visa Electron
      • Maestro
      • Solo